Your business’ reputation is a key feature that can attract new customers, and your business’ online reputation is equally as important. The overwhelming majority of consumers actively seek out online reviews before selecting a service provider. Over the last several years, however, it has become quite difficult for companies to successfully manage their online reputation.
One of the biggest issues that companies face is that many businesses all over the world have similar names. Sometimes negative reviews and poor ratings can be attributed to the wrong company. In addition, competitors have also been known to leave poor reviews for companies and/or services they’ve never utilized as well. These erroneous negative reviews can be detrimental to small and large businesses alike, and it is in your business’ best interest to work with a brand reputation management company to ensure that your company’s reviews are legitimate.
In order to combat these issues, we offer a variety of online reputation services that primarily involves contacting your current/past customers directly to ask them for a review. This allows you to build (or rebuild) an online reputation that truly reflects your company, your services, and your values. You can no longer afford to exclude an online reputation management strategy from your marketing plan.
Another area where small and large business can benefit from reputation management services is on social media. Other than business review sites like Google Reviews and Angie’s List, etc., reviews and comments on social media can also play a large role in your business’ overall reputation. When you leverage Oak Marketing’s reputation management services, we can help you make sure your social media presence, response to reviews, and other interactions all positively contribute to your reputation.
To begin the requirements discovery phase of our online reputation services, schedule a free 30-minute consultation with one of our reputation management specialists today.